Frequently Asked Questions

What types of courses and programs does AceAim Australia offer?

AceAim Australia offers a wide range of courses and programs in four key categories:

  • 10x Salesforce Training and Mentorship Programs: Comprehensive programs combining on-demand learning, live sessions, and exam preparation workshops.
  • Salesforce Certification Courses: Courses designed to prepare you for key Salesforce certifications, including those currently offered and upcoming certifications.
  • Salesforce Skill-based Mini-Courses: Focused courses that dive deep into specific Salesforce topics like Apex, SOQL, and Triggers.
  • Free Courses: Foundational courses available at no cost, providing valuable insights into the Salesforce ecosystem.

What Salesforce certifications are covered in the Instructor-Guided Programs?

Our Instructor-Guided Programs are tailored to prepare you for the following Salesforce certifications:

  • Salesforce Admin and App Builder Program: Salesforce Certified Associate, Salesforce Certified Administrator, Salesforce Certified App Builder.
  • Salesforce Pro-Code Developer Program: Salesforce Certified App Builder, Salesforce Certified Platform Developer 1.
  • Journey to Salesforce Architect Program: Salesforce Certified App Builder, Salesforce Certified Platform Developer 1, Salesforce Certified Data Architect and Management Designer, Salesforce Certified Sharing and Visibility Architect.

Do courses follow the official Salesforce curriculum?

Yes, all AceAim certification courses adhere to the official Salesforce exam guides when designing the lessons.

Do video online courses have real-life examples and practical projects?

Yes, all of our courses include real-life examples and practical projects to ensure thorough understanding of the concepts.

How do I apply for the 80% scholarship, and what are the eligibility criteria?

The 80% scholarship is available to students who demonstrate strong commitment, dedication and acumen to be a successful Salesforce Professional. Eligibility is based on a review of your background, goals, and commitment.

Do AceAim courses prepare me for the official exams?

Yes, all courses are designed to prepare you for the official certification exams. We highly recommend practicing the exercises provided in the courses and attempting the practice tests as many times as possible.

What prerequisites do I need before enrolling in the 10x Salesforce Training and Mentorship programs?

  • Admin and App Builder Program: No Pre-requisite

  • Pro-Code Developer and Journey to Salesforce Architect Programs: You should have basic programming knowledge, familiarity with databases, and a foundational understanding of HTML, CSS, and JavaScript. Most importantly, a passion for learning and commitment to the course will drive your success.

Can I enroll in Instructor-Guided Programs from anywhere in the world?

Yes, you can enroll from anywhere in the world. Our live sessions are conducted via Zoom and are scheduled at times that are compatible with participants from the US, UK, and APAC regions.

How are the live Q&A sessions conducted, and what if I miss one?

Our live Q&A sessions are held weekly via Zoom, offering direct interaction with instructors and mentors. If you miss a session, you can access the recording at your convenience, which will be available shortly after the session.

How long will it take to complete the certification process after finishing the course?

The time required to complete the certification process varies by individual, but most students are ready to take their Salesforce certification exams shortly after completing the program, especially with the support of our dedicated exam preparation workshops.

How do the on-demand training and live sessions complement each other in these programs?

The on-demand training provides structured, self-paced learning, while the live sessions offer interactive support and real-time feedback. This combination ensures a comprehensive learning experience, blending flexibility with expert guidance.

Can I access the course materials after the program ends?

Yes, you will have lifetime access to all video training materials and 12 months of access to live sessions and exam workshops after the program ends.

How do the exam preparation workshops work, and when should I attend them?

Our exam preparation workshops are intensive full-day sessions held in June and December. They are designed to review key concepts, practice exam questions, and build the confidence needed to succeed in your Salesforce certification exams.

What payment methods do you offer? 

We use Stripe and Paypal as our payment processors, which accept Visa, Mastercard, American Express, and Diner's Club cards. These cards can be debit or credit cards. Stripe is known for its highly secure payment processing.

Is the material up to date?

Yes, we make every effort to ensure that all our courses and practice exams remain aligned with the latest release of Salesforce.

Do you offer refunds?

Yes, if you are not happy with your purchase, you can ask for a refund. Please see our refund policy.

Are the Exam practice tests the dumps? 

No, AceAim's exam practice tests consist of carefully curated questions covering all the important topics of that particular certification. These tests aim to enhance your ability to recall information and develop solutions when faced with questions. If you are able to score 80-90% in the practice tests, you have a greater chance of passing the certification exam on your first attempt.

What kind of projects will I work on during the course?

You’ll engage in a variety of projects, including micro-projects, mini-projects, and full-scale projects that simulate real-world Salesforce scenarios. These projects are designed to reinforce your learning and provide hands-on experience.

What kind of support will I receive if I struggle with the course content?

You’ll have access to weekly live Q&A sessions for personalized feedback, as well as support from our dedicated team for any challenges you encounter during your studies.

Are there any group activities or collaboration opportunities with other students?

Yes, our programs encourage collaboration through group projects, discussion forums, and interactive live sessions, allowing you to network with peers and work on team-based assignments.

How do the self-paced courses differ from the Instructor-Guided Programs?

Our self-paced courses offer the flexibility to learn at your own pace, without scheduled live sessions, while the Instructor-Guided Programs include live Q&A sessions, personalized mentorship, and a structured learning path.

Can I take the mock exams multiple times, and will they reflect the real certification exam format?

Yes, you can take the mock exams multiple times. They are designed to closely mirror the format and difficulty of the actual Salesforce certification exams, helping you prepare effectively.

Are the self-paced courses updated regularly to align with the latest Salesforce releases?

Yes, our self-paced courses are regularly updated to ensure alignment with the latest Salesforce releases and industry best practices, keeping your skills current and relevant.

How do the skill-based mini-courses dive into specific Salesforce topics, like Apex, SOQL, and Triggers?

Our skill-based mini-courses focus intensively on specific Salesforce topics, providing deep dives into areas like Apex, SOQL, and Triggers. These courses are designed to help you gain specialized expertise in targeted areas.

What kind of support is available if I have questions while taking a self-paced course?

While self-paced courses do not include live sessions, you will have access to our dedicated support team to assist with any questions or challenges you encounter.

Can I combine multiple mini-courses to create a customized learning path based on my career goals?

Yes, you can combine multiple mini-courses to create a customized learning path that aligns with your specific career goals, allowing you to focus on the areas most relevant to your development.

How should I integrate the mock exams into my study schedule to maximize my chances of passing the certification exam?

We recommend taking the mock exams after completing the relevant modules in your course. Use them to identify areas that need further review before attempting the actual certification exam.

How in-depth do the mini-courses go, and are they suitable for both beginners and advanced learners?

Our mini-courses are comprehensive, catering to both beginners who need foundational knowledge and advanced learners looking to deepen their expertise in specific Salesforce areas.

Are there any limitations on how long I can access the content in the free courses?

Yes, free courses come with 12 months of access, allowing you ample time to complete the content and revisit key materials as needed.

Do courses follow the official Salesforce curriculum?

Yes, all AceAim certification courses adhere to the official Salesforce exam guides when designing the lessons.

What are the certification courses AceAim has been providing at the moment?

AceAim has been providing following courses:
  • Salesforce Certified AI Associate
  • Salesforce Certified Associate
  • Salesforce Certified Administrator
  • Salesforce Certified App Builder
  • Salesforce Certified Platform Developer 1 
  • Salesforce Certified App Builder
  • Salesforce Certified Data Architect and Management Designer
  • Salesforce Certified Sharing and Visibility Architect
  • Salesforce Application Architect

What are the upcoming courses or programs you are going to offer in the next  6 months?

The following courses are coming soon
  • Salesforce AI Specialist
  • Salesforce Certified Data Cloud Consultant
  • Salesforce Certified Business Analyst Salesforce
  • Integration Architect Salesforce Development and Deployment Architect
  • Salesforce Identity and Access Management Architect
  • Salesforce System Architect